Enterprise Solutions

AVUM provides a number of innovative enterprise solutions for our clients, from eCommerce and trade promotion management to supply chain management and integration with information & financial systems, and everything in between. Our technical knowledge combines with our business experience to create a pragmatic approach that ensures our Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions fully meet the needs of our clients.

Enterprise Resource Planning (ERP)

Our ERP solutions enable your organization to effectively to manage inventory, resources, and business processes enterprise-wide. By integrating various business functions, a custom ERP solution from Avum leverages your existing resources to help your organization achieve its goals. The diagram below shows a sample architecture put in place with the help of Avum engineers.

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Customer Relationship Management (CRM)

Through methodologies, software, and Internet interaction, AVUM Customer Relationship Management solutions can help your organization manage customer relationships in an organized way, connecting with customers in ways never before possible. For example, a properly configured customer database that describes relationships in detail can help management, salespeople, service agents, and perhaps even the customers themselves access information, match customer needs with product and service offerings, send out reminders of service requirements, etc.

Customer retention is key to business success. Our CRM strategies, processes and technologies enable your organization to more effectively attract and retain customers, helping maximize your corporate growth and profit. All Avum CRM solutions are designed with the goal of meeting and exceeding customer expectations and needs, fostering repeat business and increasing the lifetime value of those customers.

For a more detailed listing of our enterprise capabilities, please refer to our IT Capabilities Brochure (PDF).